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Toll Free 1 800 353 3186 |
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Delivery Information CladdaghRings.com offers free shipping on all jewelry items to United States, Canada, UK and Ireland destinations. There are three additional shipping options available:
You may select any of these additional shipping options during the order process. CladdaghRings.com jewelry is handmade in Ireland. Although we endeavour to fulfill all orders within 14 days, on occasion items may require 21 days for delivery if they need to be ordered from the workshop. Should you have any questions about our shipping policy, please do not hesitate to contact us . What
happens after my order is placed? How
do I pay for my order?
Please make checks payable to 'Irish Shops Online'. All prices are listed in US Dollars.
Which credit cards are accepted? Is
it safe to use my credit card online? When
will my credit card be charged? Do
I have to pay any taxes? What
currency are your products listed in? Do
You offer engraving Please note, engraved items may not avail of our return policy. Return
Policy and Exchanges All our wedding rings are usually handmade to order and are subject to a 10% restocking fee if returned for a refund. If you need to return a wedding ring for resizing we charge a fee of $20.00 (In the event that we are unable to resize a ring and need to do a new casting then the 10% restocking fee applies to the original ring.). All heraldic jewelry is made to order featuring your family shield and is therefore not covered by our returns policy. If you need to return an item please return it to:
Similiarly, if you need to exchange the jewelry item for another size or type, please mail it to the above address. Please include a note with the package stating your full name and/or order number and action to be taken. On the customs declaration label please state:
In addition, under EU law you have the right to cancel your order without obligation for a period of 7 working days from the date of order. Privacy
Policy Irish Shops Online will retain a record of customers' orders. Customers may request a copy of previously-made orders by contacting us . We will not distribute customer information to be used in mailing lists, surveys, or any other purpose other than what is required to perform our services. Irish Shops Online is committed to safeguarding the privacy of our customers' personal data. If you are an existing customer and wish for your email address to be removed from our mailing list please email: remove@claddaghrings.com. During the order process you may also request no additional mailings in the comments section of the order form.
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